Privacy Policy

Our registered office is at 142 Union Street, Aberdeen AB10 1GF

At Jamieson & Carry, we take pride in our commitment to protecting your privacy. We want you to know how we will collect, use and disclose the personal data you provide to us.

All personal data you submit will be controlled by Jamieson & Carry. Jamieson & Carry complies fully with the EU General Data Protection Regulation ("GDPR" ) (as amended or superseded). Jamieson & Carry will only process personal data in accordance with the applicable rules and this privacy policy.

If at any time you wish for us to delete your personal data from our files, please contact us in writing at the postal or e-mail address below.

By post:
Jamieson & Carry, 142 Union Street, Aberdeen AB10 1GF

By e-mail:
enquiries@jamieson-carry.com

Collecting your data

We collect your data from the following activities:
- A product purchase
- Registration of a purchased product
- A request for information
- A request for any trial products that we may offer
- Filling in the preference centre

Data collected

• Name
• Contact information including address, phone number and email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to offers

In the event that you submit your personal details by telephone, please note that we may monitor your call for one or more of the following purposes:

- To provide evidence of your order or transaction with us
- To ensure that we comply with relevant regulatory procedures
- To see that quality standards or targets are being met
- To secure the effective operation of our telecommunications system

Using your data

Any information that you choose to provide us with will be used to personalise and improve our customer service operations. All information is collected and stored in a secure manner and is used strictly in relation to this policy and your stated preferences. Jamieson & Carry shall not be responsible or liable for loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of any information to us. In addition, under the law, we must cooperate fully with any law enforcement agency should a situation arise where our information about customers could be of assistance.

From time to time, Jamieson & Carry may introduce new products and services to our customers that may require modifications to this policy. We reserve the right to modify this policy at any time by notifying our customers, via the Privacy section of the website, of a new or revised policy. These modifications will only apply to personal data that you then provide to us after the date of the modification.

Contact Preferences

As a Jamieson & Carry customer, we may also use your contact information to inform you of other products or services we think might interest you if you have given us appropriate permission. However, if you do not wish to be contacted for promotional purposes, you can "opt out" when Jamieson & Carry collects your information. You may also unsubscribe from email marketing activity at any time, using the the “unsubscribe” link at the bottom of the email. Alternatively, you can update or correct your personal or business information relating to your account by contacting us by post or e-mail.

Please note that your contact preferences only apply to Jamieson & Carry contacting you for marketing purposes. We may still need to communicate with you regarding the usability of your product or critical messages relating to your service. These communications may include service messages, critical notices or legally mandated notices.

Transparency

In the future, we may make changes to our privacy policies or practices. If we make material changes regarding personal information, we will update our statement and post a notice on the Contact Us section of the website 30 days before the changes take effect.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie may also be used to enable the personalisation features on our website (which give you the ability to recall recently viewed pages and see information which you have input online).

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If "Accept Cookies" is clicked on the pop up cookie disclaimer banner, a cookie called "cc_cookie_accept" will be set. This cookie remembers the users preference and will not show the banner again until it is deleted or one year from the date it is set.

Cookie Name

First or Third Party

Purpose

Expires

CFID
CFTOKEN

First Party

These Cookies do not contain any personal information about the user or device. They are used to enable the user to log into secure areas of the website and use non-member functions. Without CFID and CFTOKEN, we would not be able to identify your browser and therefore not be able to provide you with secure access. For these purposes, CFID and CFTOKEN session cookies are strictly necessary to enable you to log into secure areas on the DNS website.

When browser is closed

Google Analytics Cookies

Cookie Name

First or Third Party

Purpose

Expires

_utma

First Party

This cookie is used to determine unique visitors to our websites.

730 days

_utmb, _utmc

First Party

These cookies work together to calculate the average length of time users spend on our site.

Less than one day

_utmz

First Party

These cookies work together to calculate the average length of time users spend on our site.

Less than one day

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Us

You may provide us with your feedback, ask us questions about this policy, view the information collected from you to date, or obtain a printed copy of our policy statement and/or the name of the individual in charge of our privacy policy by writing to us at:

By post: Jamieson & Carry, 142 Union Street, Aberdeen AB10 1GF

By e-mail: enquiries@jamieson-carry.com

Please be sure to include your mailing address if you would like us to send you any written materials. We reserve the right to take reasonable steps to verify any requests for personal information we receive. If at any time you wish your personal data to be deleted from our files, please contact us in writing and we will respond to your request within 30 days.